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Kickstarter vs Indiegogo: which one to choose?

Kickstarter vs Indiegogo

No two crowdfunding websites were created equal, but Kickstarter, Indiegogo and Gofundme have certainly risen to the top of the pile. These three are streets ahead of the thousands of other active crowdfunding platforms currently littering the web. Gofundme is a platform for personal fundraising — not a topic we tend to cover — so that just leaves intrepid fundraisers with an artistic, charitable or commercial focus with Kickstarter vs Indiegogo. But which one will it be? Which one should it be?

Kickstarter

So the chances are you’ve heard about Kickstarter. You probably have a pretty good handle on the basic pros and cons of this platform as well, but in the interests of being thorough, let’s cover our bases and start at the beginning.

Today, crowdfunding is mostly synonymous with Kickstarter. It’s the biggest crowdfunding platform there is. It’s also got a bunch of metrics that are happy to sing its praises: Kickstarter campaigns have already raised over US$2bln. It’s hosted 95,000 successful projects, has a total of 9.7million backers — of which one-third support multiple campaigns. Over 100 (132 actually) have broken the US$1 million mark. A further 2355 campaigns have raised over US$100k. Need I go on?

This crowdfunding goliath boasts 15 campaign categories. The film and video, music and publishing categories are the most popular (you’ll find the majority of campaigns registered in one of these), but it’s the games, technology and design categories that really excite backers. These last three are the most funded groups on the site (as a side note, Wednesday afternoon is the time when most backers put their hands in their pockets).

Impressed yet? Well, you might be a little less so when you learn that all those impressive stats only account for 36.69% of Kickstarter campaigners. The rest (over 60%) fail to achieve their goals.

But don’t get disheartened, Kickstarter still has a few aces up its sleeve. With a reputation for launching whacky, innovative and down right marvelous ideas, Kickstarter gets a fair bit of coverage from the media and bloggers. One well placed article could win you a place in that top 37%.

Indiegogo

Initially focused exclusively on independent films (hence the name) Indiegogo started accepting projects from any category a year after its launch. Established to provide more opportunities to backers than Kickstarter, Indiegogo is usually perceived as a less strict platform. It is available in over 200 countries and provides more categories (24 vs Kickstarter’s 15). It also gives backers control over whether they want fixed (all or nothing) or flexible (creator gets whatever amount they collect) models.

It might not be winning in the PR stakes, but Indiegogo cartainly has more campaigns than Kickstarter. At any given point it has around 10,000 live campaigns (Kickstarter has 6000) and hosts an average of 260 new campaigns every day. It also isn’t all that fussed with metrics (you’ll struggle to find the kind of statistical data Kickstarter is happy to publish), but you will come across the odd estimate or three.

If Kickstarter reckons around 37% of its campaigners are successful, then the digital world puts Indiegogo’s success rate somewhere between 8-9%. It sounds terrible, but it does have a few other things going for it. Its flexible funding scheme allows you to get the funding without necessarily reaching your goals, plus our successful Indiegogo campaigners also tell us that the customer support is second to none (not something Kickstarter campaigners tend to agree with). Add to that the fact that pledges are non-refundable, so the creator knows exactly how much they’ve raised (Kickstarter campaigns tend to drop 5-7% of backers — more on this later), and Indiegogo starts to look like a very attractive option.

Kickstarter vs Indiegogo

Indiegogo vs Kickstarter

 

So there you have it, general insights on two of the biggest crowdfunding platforms: Kickstarter vs Indiegogo. Of course, there’s a hundred other tiny differences to consider. Rather than rattle off a list, our clever infographics guys whipped up a table to help you distinguish the differences between the two. I marked in the boxes marking my preference (as a successful campaigner) in green.

I jest – of course I’m going to rattle off a list! How else will you work out which crowdfunding platform is right for your venture?

Indiegogo vs Kickstarter

Funding Scheme

Probably the biggest difference between the two platforms is their approach to money and when you get it. Kickstarter releases funds only after the campaign reaches its funding goal, Indiegogo provides you with an opportunity to choose between receiving funding as it comes in or waiting to see if you hit your target. As a campaigner, it is much less risky to go with a flexible funding (i.e., getting funds immediately), but don’t forget that you have to deliver on your promises, regardless of what you raise. From a backers standpoint, fixed funding (all or nothing) is way more attractive and comes with a lot less risk, so bear that in mind when making your decision. But Indiegogo does offer you both options, so it gets extra credit for that.

Media and Outreach

The media loves Kickstarter (we’re also a little bit guilty of this — geeky gadgets anyone?), so it does get way more coverage than Indiegogo. The reason for this infatuation is Kickstarter’s strict quality controlled image. They deliver higher quality products so journalistic types don’t have to wade through campaign after campaign of rubbish to find a story. This means that, on Kickstarter, your campaign has more opportunities to garner a bit of press coverage. Big advantage. And one point to Kickstarter.

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Payment Processing

Paypal (Indiegogo’s partner) has been getting quite a bit of attention recently for freezing business accounts (they don’t like people accepting funds for products that have yet to be made). On the other hand, Stripe (Kickstarter’s financial partner) is far more accommodating and does seem to actually understand crowdfunding. Which is useful — so that’s another point to Kickstarter. Check out an interesting article on this topic in here.

Video Hosting

Kickstarter uses its own video hosting service, Indiegogo uses Youtube. While there are some pros and cons to having your own video hosting service, one thing is certain – Youtube is the second biggest search engine there is and provides great marketing opportunities to attract new users. So that’s two birds with one stone since more views on your Youtube video mean high rankings on Youtube while your campaign runs on Indiegogo. If you have an audience who will share your video and comment like crazy then even better. If not, it might be worth asking everyone you know to comment on your video, because Indiegogo will show off all those interactions on your crowdfunding page, and no comments looks like no comments, which is hardly an incentive for backers. Here’s a formula of creating best Kickstarter videos. 

Platform Fees

Before, Indiegogo was charging two types of fees: 4% if you reached your goal and 9% if you didn’t (in case of flexible funding). However, they changed their approach in July 2015 and now match Kickstarter’s flat 5% rate whether you reach your goal or not. For personal fundraising projects on the other hand, Indiegogo has no fees — but since we’re not focusing on personal financing, no preferences for this one.

Payment Processing Fees

Payment processing fees are pretty much the same (3-5%), so they both get a point for this one.

Reward Levels

Indiegogo has imposed a limit of 20 rewards levels, Kickstarter hasn’t (at least for the first 50). 20 reward levels might be more than enough to attract your backers in most cases, but if you want to organize something creative (who knows), it’s always nice to have the option. So this round goes to Kickstarter rewards.

Indiegogo vs Kickstarter

Eligible Countries

After the funding scheme, this is the second most important difference between these two heavy weight champions. At first, Kickstarter was available only in the US, then it enlarged its borders to include Canada, the UK and Australia. Now it is available in 18 countries. Indiegogo is available everywhere (officially in 224 countries) and misses out maybe couple of villages in Siberia, which is why it got the point.

Number of campaign days

Both platforms unified this to 60 days. One point to each.

Unique Monthly Visits

Unique monthly visits show how much traffic these sites get, and it’s an important factor to consider – without visitors, there’re no backers. This statistic is one of ours (calculated from official figures and estimates) and suggests that Indiegogo gets an average of 9 million unique visitors a month. By contrast, Kickstarter attracts between 25 – 27 million (around three times as much). Before I award the point, however, lets consider this: more traffic isn’t necessarily the best way to go. Each platform has its own categorical strengths. For example, Indiegogo has a thriving technology community while Kickstarter’s gaming community is formidable.

Project registration

Kickstarter has stricter rules, and staff who will manually review whether you comply with these or not. So there are three main rules you need to stick to:

  1. No personal projects (you should have something to share).
  2. No charity.
  3. If you have a tangible product, you should have a working prototype:

Don’t make the mistake of assuming any of these aren’t strictly enforced.  A recent project offering a laser shaving experience was suspended from Kickstarter (no tangible product) after collecting more than $4million. In response, the project creators registered the project on Indiegogo (which has no such rules) and collected the required amount (admittedly a lot less than $4million). In doing so, they proved that Indiegogo puts a greater focus on flexibility — which is why it won the point this time.

Pledges

KickStarter charges all backers at the end of the campaign if the goal is reached, so backers show a pledging intent rather than a pledge and are only charged when the campaign reaches its goal. This means they can change their mind anytime right up until the end of the campaign and cancel the pledge. This translates to an average 5-10% drop in backers for most campaigns. By comparison, Indiegogo charges the backers instantly, thus winning the point.

Backer Information

Indiegogo provides contact information for backers the moment they hit the pay button. Kickstarter waits until you reach your goal, so you’ll have to conduct a survey and ask your backers to provide you with their contact information if you want any feedback before the campaign closes.

Customer Support

Kickstarter is known for its poor support system. If anything goes wrong, both backers and creators are on their own. Indiegogo on the other hand has a reputation for being far more personable and lovely, with a responsive customer support staff available to help you out.

Other Options

An Indiegogo innovation, the In-Demand option allows campaigns to continue collecting funding after their campaign ends (providing you’ve achieved your goal). It’s a move that sees Indiegogo transformed into a marketplace, where you can have your page and enjoy getting funds for your perks.

Kickstarter has a couple of other features, like Staff Pick. Here, staff members manually pick the projects they like, giving more credibility to the project and a boost in views. One of the Staff Picked projects then becomes the Project of the Day and gets featured on the front page, so that’s yet more traffic.

Feel free to explore the other options of Kickstarter vs Indiegogo in our chart.

Indiegogo or Kickstarter

Final Scores

Our little rally puts Indiegogo firmly in the lead with 12 points, and leaves Kickstarter trailing at eight. But I should point out that that doesn’t necessarily mean the crowdfunding goliath is the worse option. There are plenty of areas where Kickstarter is streaks ahead, meaning the best option really does depend on your campaign.

It’s also worth noting that the culture of the different crowdfunding platforms varies somewhat, so it’s important to clearly understand your audience. If they’re more likely to opt for one platform over another, then you need to take that into consideration. Familiarity breeds confidence, and makes visitors more open to pledging.

So how do you know which platform is likely to be a better match for your audience? Generally speaking, you’ll tend to find more artists, musicians, filmmakers, geeks and techy gadget makers on Kickstarter. You’ll see more small businesses, controversial ideas, NGOs and mass manufacturing at Indiegogo.

The demographics between the platforms also vary. Indiegogo has a more female friendly audience and gets more traffic from Facebook than Kickstarter.

So, before your decide which platform to choose, carefully examine you project’s category, marketing strategy, costs, appropriate funding schemes and goals.

Important to know

Remember that the platform will not do the job alone and you have to put the work in if you want to be successful. That’s why we packed all our PRO strategies, showcase videos and invited the best crowdfunding ninjas into the Winners’ Program to make you funded.

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This PRO Strategy shows how to get funding your PASSION in easy steps. Get it FREE
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Comments

comments

15 comments

From the mentioned platforms, I prefer Indiegogo as no matter how much you got backed, you get the funds ))

Hi Henry, you can prefer Indiegogo for that, however, take into account other factors as well :)

Thank you for information

Hi Sean, thanks for reading.

Excellent comparison between the two websites. I read a lot from people who say the industry is going to crash and burn at some stage because investors generate no return on their investment but the evidence would suggest that it is just going from strength to strength. Anything that helps entrepreneurs avoid the banks and venture capitalists is good, in my opinion!!

Hi Conor, thanks. Yes, I agree – banks and Venture Capitalists are middlemen between the creators and customers and they decide on customers’ behalf. However, with the emergence of crowdfunding, the middlemen are eliminated, providing creators with an opportunity to check the viability of their ideas directly with their customers, which is a much better indicator.

Can you use more then then one crowdfunding at the same time? Doing one with Kickstarter and one with indiegogo?
Thanks ,
Jaime

Hi Jaime,

Yes you can. But in that way you will divide your audience (and obviously your time and energy) between two platforms and will not get high ranking in both of them. A better strategy is to make one project as a follow-up up of another, not making them simultaneously.

Today you can even create a project on Kickstarter and if it’s successful, you can register it on Indiegogo’s In-Demand section )

Thank you so much for this! I’ve been looking to know more about the differences between the two platforms in terms of culture and market.

Hi there, we tried to include all the features and differences that help people determine which one works best for them.

We at Funded Today have noticed from experience that, with respect to raising pledges, identical campaigns ALWAYS do better on Kickstarter than on Indiegogo. Kickstarter remains better-known than Indiegogo and has also worked harder to develop a reputation of trust among potential backers. Also, Kickstarter generally caters more to backers than creators, while Indiegogo does the reverse, whether for better or for worse. So, we always recommend to our clients that, if they want to amass as many pledges as possible, then they should launch on Kickstarter if at all possible, and use Indiegogo only as a backup plan.

Great post. I used to be checking continuously this blog and I’m impressed!
Very useful information particularly the closing part :
) I maintain such information much. I was seeking this
particular info for a long time. Thank you and good luck.

This site certainly has all of the information I wanted about crowdfunding and
didn’t know who to ask.

Hello, Narek,

Thanks so much for your article, it helps me a lot because I know nothing at all as before, we are small team , we want to make a crowdfunding project about Samrtphone gamepad , but our company is China, I think kickstarter is better for Smartphone gamepad , right?

Hi Andy, thanks. The Technology community of Indiegogo is also great, but as long as it concerns games, yes – I think Kickstarter is a better choice. You should find a resident from 18 Kickstarter supported countries to register a project there.

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